Dale Foster Sales is now PCI Compliant

December 8th, 2010 by Dale Foster, Jr.

I am proud to inform our valued customers that Dale Foster Sales has upgraded our online payment processing to become PCI Data

Dale Foster Sales is now PCI Compliant

PCI Compliant Security Standards Participating Organization

 Security Standard compliant.  We have partnered with Element Payment Services, Inc. to roll out this new secure payment processing solution.  When you purchase products from Dale Foster Sales, your account information will be separated and not retained online so that supplier details flow through us, while sensitive account information runs through Element’s secure servers. 

In 2004, major credit card companies, recognizing the need to secure sensitive card holder information in the wake of increasing electronic commerce, created the Payment Card Industry Data Security Standard (PCI DSS).  Read the rest of this entry »

Need it Now? See Alternatives

October 13th, 2010 by Dale Foster, Jr.

I wanted to let everyone know that we have installed a new feature on the Dale Foster Sales website to help our customers find the right gauge in a hurry.  I’ve found in the past that sometimes customers are looking for a specific part that we don’t currently have in stock, but they still need that part in a hurry.  In most cases I’ve been able to walk customers through the available gauges that have similar features and will work to suit their needs.

Screen Shot of Alternate Gauges

Need it Now? See Alternatives

We have now streamlined this process so that you can quickly do it from the comfort of your computer.  Now if you search for a part that is not currently in stock, the product listing will display a feature called, ‘Need it Now? See Alternatives.’  Following this link will lead you to a listing of gauges that can be used in place of the specific model that you were searching for.

The Alternatives that we list for you are matched based on three criteria: Psi rating, dial size, and connection type (both size and location).  So if you’re in a hurry to replace a badly needed pressure system component, and we don’t have that specific part in stock, you can now quickly and easily find suitable alternatives.  In the future, we may expand or refine this feature to better meet your needs.

If you have any questions about the new Alternatives feature of our website, or have any other pressure gauge questions, by all means call me at 800-326-6518.

American Express Cards Welcome

October 13th, 2010 by Dale Foster, Jr.

Over the past couple of years I had started noticing a lot of my customers trying to use American Express cards, but I fortunately we did not accept them.  Sometimes, I would receive calls from customers looking to use their cards online, but they could not figure out how to enter an American Express card number. 

DFS-Gauges Now accepting American Express

DFS-Gauges Now accepting American Express

And sometimes, I would receive phones calls where the customer was in a hurry to order a badly needed system component, but only had a company-issued  American Express card available and could not proceed with the purchase. 

Some of you were so urgently in need of a specific part that you would use your personal credit card to make the purchase. 

I understand that limiting payment options can be an aggravating impediment to your work.  So in an effort to support my customers in every way I can, I’m pleased to announce that Dale Foster Sales now accepts American Express cards. 

If you had been delaying a purchase because of credit card limitations, or you have any questions about pressure system components, by all means call me at 800-326-6518.

What’s the difference between A-LOK ® and CPI ™ Tube Fittings

August 30th, 2010 by Dale Foster, Jr.

If you’re going to set-up a system involving the transfer of fluids, you’re inevitably going to need fittings to connect all the tubing involved in the system. The tube fittings are generally made from brass, steel, stainless steel, and for some rare situations, aluminum. When selecting a tube fitting, be sure to select one that is the proper size, and is rated for the pressure that it will be subjected to. Read the rest of this entry »

How to Purchase a Replacement Fire Sprinkler Gauge

August 30th, 2010 by Dale Foster, Jr.
The most important thing to look for when replacing a pressure gauge for a fire sprinklers is Underwriters
Fire Sprinkler Pressure Gauges

Fire Sprinkler Pressure Gauges

Laboratory (UL) listed and Factory Mutual (FM) approved certification for fire protection sprinkler service.

If you maintain a commercial fire sprinkler system you may be familiar with The National Fire Protection Association (NFPA), which publishes NFPA 25, Standard for Inspection, Testing and Maintenance of Water-Based Fire Protection Systems. This 100-page document contains the rules, regulations and procedures for performing proper maintenance on systems. Read the rest of this entry »

How long is my special order really going to take?

July 16th, 2010 by Dale Foster, Jr.

In the thirty-plus years Dale Foster Sales has been in business, we’ve become experts in optimizing our inventory —so the right products in the right amounts are in the right place at the right time—and this allows us to  provide reliable deliveries for the majority of products. But what happens when we don’t have a part in stock?

We have established a process to respond to Special Orders. Because our customers are becoming more specialized while requiring shorter lead times and faster delivery, and distribution networks are increasing in size and complexity, we have perfected our Special Order research, communication, and ordering process to meet this evolving market. Read the rest of this entry »

What is a compound pressure gauge and when to use one?

July 16th, 2010 by Dale Foster, Jr.
WIKA-9767010-lg-front Compound example

WIKA Compound Pressure Gauge

I just got off the phone with a guy tasked with purchasing a compound gauge, but he didn’t know what it was or how it

 was different from a standard pressure gauge.  I get this call all the time, often from someone with an application that requires a compound gauge, but unsure how to select the right one.  And no wonder, compound pressure gauges can be confusing and masquerade under a variety of names.

Here’s what you need to know:

Simply put, a compound gauge is a device that can display both positive and negative (vacuum) pressures. Read the rest of this entry »

When to Use a Pressure Snubber and How to Choose One

July 16th, 2010 by Dale Foster, Jr.
Pressure Gauge Snubber

Pressure Gauge Snubber

Did you know that a pressure snubber will protect pressure gauges from the harmful effects of vibrations generated in

 a pressurized system? The pressure snubber works by evening out the rate at which the fluid or gas being measured arrives.  While the snubber does not alter the pressure of the process, it will lessen the pulsation on the line, thereby improving the consistency of the gauge reading, and extending the effective lifetime of that particular gauge. Read the rest of this entry »

Are you still using a mercury thermometer?

June 16th, 2010 by Dale Foster, Jr.
Are you still using an industrial thermometer that is filled with mercury?  You may be and not even know it.  Unlike some components in pressure systems, industrial thermometers are very hardy and rarely break or fail, negating the need to replace them with any frequency.  In normal circumstances this would be a good trait.  Unfortunately this longevity has led to many mercury filled thermometers still being in use today.

Read the rest of this entry »

How to Buy a Pressure Gauge

June 16th, 2010 by Dale Foster, Jr.

If you’ve never done it before, or somehow misplaced your old gauge, selecting a replacement pressure gauge can be an intimidating task. But don’t worry, I’ve created this quick and easy guide to walk you through the basics of selecting a pressure gauge.

STEP 1:  PRESSURE RANGE

The first thing you need to know when purchasing a pressure gauge is what pressure range (pounds per square inch, or “psi”) you need. Since the accuracy of most pressure gauges is best in the middle third of a gauge, you should always select a gauge with a range that is about twice your normal operating pressure. For example, if you have an air compressor with a normal working pressure of 50 psi you want to select a gauge with a 100 psi range.

Read the rest of this entry »